Recover abandoned carts, automate order updates, and build repeat customer loyalty.
Shoppers fill their cart and leave. Without an instant follow-up, that revenue is gone. Sending a manual WhatsApp to every abandoner is not scalable.
You have no single view of a customer's purchase history, lifetime value, or product preferences — so cross-sell and upsell opportunities are missed.
Agents spend hours on WhatsApp answering 'where is my order?' messages that could be handled automatically by a simple sequence.
DXYRA triggers a personalised WhatsApp message automatically — reminding the shopper and optionally including a discount code to close the sale.
Every customer contact shows their complete order history, total spend, last purchase date, and product preferences — all in one place.
Order confirmed, shipped, out for delivery, and delivered — each status change sends an automatic WhatsApp update with zero agent involvement.
Shopper leaves without completing checkout.
Automated message fires 30 minutes after abandonment.
If no response after 24h, a discount code is sent.
Purchase complete; order confirmation sent automatically.
Review request sent 3 days after delivery.
Re-engagement message sent at the right reorder interval.
D2C brands using DXYRA recover 18% of abandoned carts via WhatsApp.
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