Support tickets with a tracking link
Customers send a request from your website. They get a ticket number and a link to follow it.
A support form
Add a support form to your website. Each request becomes a ticket for your team.
A tracking link
Your customer gets a confirmation email with a ticket number and a link to follow their request.
Reply from DXYRA
Your team replies by email from the ticket. The assigned person is told when a request arrives.
What is included
- A support form for your website
- A ticket number for every request
- A tracking page for your customer
- Replies by email from the ticket
For example
A customer writes in on Sunday. They get a ticket number at once, and your team picks it up on Monday.